Cancellation Policy

REFUND POLICY 

You may request a refund prior to November 1, 2018 by sending an email to support@rvillage.com and putting REFUND REQUEST in the subject line. You will be refunded the ticket amount minus a $50 administrative fee. If you need to change your plans after November 1, 2018 see the options below:

Tickets are non-refundable on or after November 1, 2018.  Requests should be received by midnight Pacific time on October 31, 2018. Should you find that you are unable to attend the rally after 10/31/18, you have will still have the following three options:

  • You may transfer (gift) your ticket to someone else by sending an email to support@rvillage.com and putting TICKET TRANSFER request in the subject line. Please include contact information for the person we are transferring the ticket to. No administrative fee will be charged.
  • You may sell the ticket on your own to someone else and notify us of the name change on the ticket by sending an email to support@rvillage.com and putting TICKET TRANSFER in the subject line. Please include contact information for the person we are transferring the ticket to. No administrative fee will be charged.
  • You can request assistance from us in selling your ticket by sending an email to support@rvillage.com and putting RESALE TICKET in the subject line. We will be more than happy to assist you in this effort. Because we fully expect to be in a sold out situation, we will make every effort to facilitate the sale of your ticket to someone on our waiting list. If this occurs you will be refunded your ticket amount minus an administrative fee of $50. 

Please note that refunds could take up to ten days to process depending about your bank or credit card provider.

RAIN OR SHINE

Unless otherwise determined by the RV Friend Network, all events are considered RAIN or SHINE. No special refunds will be given due to inclement weather.

CANCELED/POSTPONED EVENTS

Occasionally, events are cancelled or postponed by the promoter or venue of an event.  Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for the event. For exact instructions, if the event is canceled or postponed, please check the event website online or contact us via support@rvillage.com. If the cancellation warrants a refund based on our Terms and Conditions Policy, then the RV Friend Network team will give you a refund by issuing a credit to the credit card that you used to purchase that ticket. This will occur automatically within two weeks of cancellation without the ticket holder's request.